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FAQ

  • The volume-based pricing for the Flex and Flex Pro plans is calculated as follows:

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    • Account base fee: Starting from €69-109/month.

    • Charge per entry: €2-€7 per entry.

    • Add-ons (for example, e-commerce channels)

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    Charge per entry:

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    Flex Plan

    1 to 100 journal entries - entry fee 4 EUR
    101-200 journal entries - entry fee 3 EUR
    201-500 journal entries - entry fee 2 EUR
    Cash Flow ≥ €200,000 - 500,000 - entry fee 5.50 EUR

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    Flex Pro Plan

    Cash flow < 200,000 EUR, journal entry fee 5 EUR
    Cash flow ≥ €200,000 – €500 000, journal entry fee  5,75 EUR
    Cash flow ≥ €500,000 – 1,000,000, journal entry fee 6 EUR
    Cash flow ≥€1 000 000, journal entry fee 7 EUR

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    You can find Flex full price list here.

    You can find Flex Pro full price list here.

  • An entry comes from each line on the bank statement, purchase- and sales invoices, taxes, tax declarations, withdrawal- and deposit of cash, loans and interests in and out, state fees, bank fees, currency exchange, debit/credit card transactions, expense reports, periodization, fixed assets, depreciation, share capital, investments, dividends etc.

  • There are some additional fees related to OÜ (Private Limited Company) registration assistance beyond the monthly plan costs:

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    Additional Costs:

    1. State Fee:

      • A fixed state fee of €265 is payable when submitting your application to register the company. This fee is separate from the monthly plan costs.

    2. VAT Number Application:

      • If you need to apply for a VAT number, there is an additional service fee of €99 + VAT. Note that this service requires you to have an Advanced or higher accounting plan.

       3. Enhanced Due Diligence Fee of €30 + VAT per month applies when a company member has a connection with a country that is subject to enhanced due       

            diligence measures. For detailed info, visit Restrictions here.

     

    What's Included in Plans:

    • Most registration assistance services, like the legal address and contact person registration, are included in the monthly plan costs. For instance:

      • Company incorporation is included in all plans.

      • You will receive assistance with opening a bank account, digitizing correspondence, and more.

     

    Summary:

    • Monthly Plan Cost: Includes various support services.

    • State Fee: €265 (one-time fee).

    • VAT Number Application Fee: €99 + VAT.

  • Yes, the Legal Address & Contact Person service includes the following features for handling physical mail:

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    • Digitization and email delivery of incoming mail.

    • Secure archiving of original documents for up to 1 month.

    • Optional pickup of registered mail from the post office (additional fee applies).

    • Forwarding and handling of letters, bank cards, product samples, and more (postage costs excluded).

  • Sales volume threshold

    If your monthly sales turnover exceeds the plan's monthly threshold, a proportional multiplier will apply to the monthly fee. (1% multiplier = 1,01 of the threshold).
     
    Exceeding Monthly Transaction Limits:

    • Lite Plan: If sales turnover exceeds the €5,000/month threshold, a multiplier will be applied to the fee. The monthly plan fee is then increased by the same proportion of how much the monthly actual sales exceeded the threshold. For example, if the sales in a month were €6000, thus exceeding the threshold by 20%, then the fee for that month becomes 1.20 times the original amount (€59++20%=€70,80).

    • Advanced Plan: Similarly, exceeding the €10,000/month limit will also trigger the same proportional multiplier. In this example, €109+20%=€130,80.

    • Advanced+ Plan: Exceeding the €20,000/month threshold will likewise apply the proportional multiplier. In this example, €179+20%=€214,80.

  • •    Monthly service fee includes processing of accounts and -documents of the previous month.•    Retrospective processing- or amendment of accounts, documents, and reports of earlier periods – is subject to an additional service fee of 60 EUR / hour.•    Sales multiplier is charged based on the documents and sales volume of the previous month.•    Bookkeeping is kept according to Estonian Accounting StandardThe Client should submit all accounting documents and bank statements as soon as possible, but no later than by the 5th calendar day of the following month. Documents must be submitted via the Envoice app, which is included in the accounting plan

  • Yes, we do. Consulting on taxes, accounting, employment, business management, and administration – 70 EUR / hour.

  • 1. Pick a monthly plan. (Basic, Lite, Advanced, Advanced+, Flex, or Flex Pro)

    2. Complete signup and payment.

    3. Fill business details.

    4. Our compliance department will review your details.

    5. Our team member will get in touch with you to guide you in the next steps.

  • Supported Countries for Company Registration-, Virtual Office-, Contact Person- and Accounting Services.
    We can onboard clients whose permanent residency has been in one of the following countries for at least 3 years. 
    Due to enhanced due diligence measures, Clients from some countries (*) incur an additional due diligence charge of €30 + VAT per month.
    All directors, board members, shareholders, founders, ultimate beneficial owners, members of the MTÜ, must be residents of the following countries:

    • Albania (ALB)

    • Andorra (AND)

    • Argentina (ARG)

    • Armenia (ARM)

    • Australia (AUS)

    • Austria (AUT)

    • Azerbaijan (AZE)

    • Belgium (BEL)

    • Bolivia (BOL)

    • Bosnia and Herzegovina (BIH)

    • Brazil (BRA)

    • Bulgaria (BGR)*

    • Canada (CAN)

    • Chile (CHL)

    • China (CHN)

    • China (HKG)*

    • Colombia (COL)

    • Costa Rica (CRI)

    • Croatia (CRO)

    • Cuba (CUB)

    • Cyprus (CYP)

    • Czech Republic (CZE)

    • Denmark (DNK)

    • Dominica (DMA)

    • Dominican Republic (DOM)

    • Ecuador (ECU)

    • Egypt (EGY)*

    • El Salvador (SLV)

    • Estonia (EST)

    • Finland (FIN)

    • France (FRA)

    • Georgia (GEO)

    • Germany (DEU)

    • Greece (GRC)

    • Guatemala (GTM)

    • Hungary (HUN)

    • Iceland (ISL)

    • Ireland (IRL)

    • Israel (ISR)

    • Italy (ITA)

    • Japan (JPN)

    • South Korea (KOR)

    • Latvia (LVA)

    • Liechtenstein (LIE)

    • Lithuania (LTU)

    • Luxembourg (LUX)

    • Malaysia (MYS)

    • Malta (MLT)

    • Mexico (MEX)

    • Moldova (MDA)

    • Montenegro (MNE)

    • Netherlands (NLD)

    • New Zealand (NZL)

    • Nicaragua (NIC)

    • Norway (NOR)

    • Paraguay (PRY)

    • Peru (PER)

    • Philippines (PHL)*

    • Poland (POL)

    • Portugal (PRT)

    • Romania (ROU)

    • San Marino (SMR)

    • Serbia (SRB)

    • Singapore (SGP)

    • Slovakia (SVK)

    • Slovenia (SVN)

    • Spain (ESP)

    • Suriname (SUR)

    • Sweden (SWE)

    • Switzerland (CHE)

    • Taiwan (TWN)

    • Thailand (THA)

    • Turkey (TUR)

    • Ukraine (UKR)

    • United Arab Emirates (UAE)*

    • United Kingdom (GBR)

    • United States (USA)

    • Uruguay (URY)

    • Vietnam (VNM)*


    *      Due diligence fee €30+VAT / month applies

    1. Regulated Activities

      If your business profile involves a mandatory activity license, such as operating as a tour operator, providing payment services, crowdfunding, dealing in excise-taxed goods, or engaging in other regulated activities, please note:

      We only support selected clients who meet the following criteria:

       

      • A proven track record in their field of business.

      • A comprehensive understanding of the applicable regulations.

      • The capability to maintain compliance with mandatory requirements at a satisfactory level.
         

    2. Excluded Business Profiles
      To ensure compliance and alignment with our service policies, we do not support businesses involved in:

       

      • Lotteries, betting, or gambling activities.

      • Adult content or services.

      • Spirituality or prophecy-related activities.

      • Alternative medicine or practices.

      • CBD products, e-cigarettes, tobacco, or alcohol.

      • Weapons or war-related businesses.

      • Financial or investment services.

      • Payment services or insurance services.

      • Crypto wallet or fiat exchange services.

      • Initial Coin Offering (ICO) activities.

      • Forex or foreign exchange services.

      • Precious metals or coins made from precious metals.

      • Precious collectables or art intermediation.
         

    3. Supported Countries
      Our services are available to clients in 80 supported countries. All directors, board members, shareholders, founders, ultimate beneficial owners, and MTÜ members must reside in these supported countries for at least 3 years.
       

    Additional Due Diligence

    Clients from certain countries (*) are subject to enhanced due diligence measures, which include an additional charge of €30 + VAT per month. For more details, please refer to the list of supported countries.
     

    We appreciate your understanding of these requirements, which help us maintain the highest standards of service and compliance.

    1. If you have made a subscription to any of our services, while either your business activity is listed in our 'Restricted business activities' list, or any of your company members has not been a resident in any of the countries in our 'Supported countries'  list, we unfortunately are unable to onboard your business. In such an event, we will process your refund according to our Refund Policy, while keeping 5% or min. of €5 fee to cover our expenses with the payment processor. Therefore, we invite you to check first the eligibility of your business profile and company members.

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